Delivery Returns
Vintage, Retro & Reclaimed Discoveries
Before we continue can we just say that we use recycled boxes and packaging for most of our shipments. We hope you understand that this is because we fully realise the impact of single use plastic and cardboard. we do use bags in the shop for visiting customers. These are all made from recycled materials and we ask for 5p, which is less than they cost, if you have not bought one of your own. If you can please try to reuse everything again!!
Delivery. If delivery is offered as an option you can just go ahead and purchase your order you will receive notifications and updates.
If you wish to order something not listed with P&P option please contact us first! During this time we are not able to use our usual methods and there may not be availability or significant delays!!
FRENCHIC PAINT:
We endeavour to get your order to you within 2 working days. Orders placed on Monday will deliver to you on Wednesday, or Tuesday would be Thursday delivery and Wednesday orders would be delivered on Friday. Orders placed anytime On Thursday would delivery on Monday and orders placed Friday to Sunday will be delivered on Tuesday. Excluding bank and public holidays. We cannot guarantee this.
Items with an immediate delivery cost listed for mainland UK are sent using trusted courier services. It can take up to 3 working days, usually 2. So orders placed on a Friday, Saturday and Sunday are sent on a Monday on next day service. Return postage is payable by the purchaser, and according to your normal rights.
Local pick up option at checkout is if you can get to our shop in Camberley Surrey to collect it.
If you are off the mainland UK or highlands and islands etc please contact for a price, we reserve the right to refund any orders in these areas without prior confirmation of postage costs.
Furniture and large items:
Furniture and large items and or those requiring installation will need contact from you giving us a post code so we can quote before purchase.
Get a quote
If you would like us to quote you on delivery for any item you see on the web site please call us, email us, or click on the contact button at the top of the page to fill out the contact form. Please provide us with your address, contact details and whether there are any access restrictions and we will call you back to discuss and quote a price. Click here to go to our home page and browse products now.

Local deliveries sometimes done using our very own vintage van!
Ark Vintage
Vintage, Retro & Reclaimed
Discoveries
arkvintage has a huge and ever-changing array of vintage, antique, retro and quirky discoveries.
You can also follow our FB page here @arkvintagecamberley
We are proud of our award-winning customer service.
RETURNS POLICY
IN STORE PURCHASES:
IN STORE
REFUND POLICY
All items are sold as seen, this means you must check them over and ensure you are happy at the time of purchase.
If you want the option to return an item you must make this clear at the time of purchase. We will then inform you if this is possible and advised of the terms and conditions. A receipt will be produced for you detailing terms, which you must keep.
Any item reduced on the ticket or discounted at the point of sale will be deemed non refundable in any event.
This does not affect your Statutory Rights.
Please ask if you require a period of warranty guarantee at the point of sale and this can be discussed. No period longer than 18 months can be offered in any event as that is the rolling period of our lease here and we might be gone if the period is longer than this.
ONLINE PURCHASES:
Return postage is paid by the buyer.
Returns, your item must be unused and in the same condition that you received it and it must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Also, notification of your intent must be received within 7 days.
Tables from us are made using reclaimed wood and may not be perfectly uniform in colour or finish. Please do not expect it to look like its mass produced in China and perfect in every way, if you want this finish Arkvintage is not for you. You are always welcome to visit and view your intended items before purchase and any discussion can be had at that point.
REFUNDS:
If you are approved for a refund, then it will be processed, once the item is received back at arkvintage, and a credit will automatically be applied to your credit card or original method of payment, within 7 days.
EXCHANGES:
Most of our items are one offs or low quantity stock. If you want o exchange it for any reason, send us an email at shop@arkvintage.com
SHIPPING:
To return your product please email us at shop@arkvintage.com we will provide you return authorization with return address.
You will be responsible for paying for your own shipping costs for returning your item. In certain circumstances shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
When you are shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee the safe return of your purchase.
General Information.
You can also sign up to receive posts, by mail, containing news on sales and reductions. In addition, you will get first site of our discoveries that are arriving in the store. We always blog and post first before listing an item on the main site shop. The blog is definitely worth following. There are in house concessions renting space from us to sell their own stock. We find this brings diversity of stock which gives you more to choose from. Just recently Dove joined selling beautiful prints and limited-edition pictures, they also offer a framing service.
Welcome to Ark Vintage. The home to an eclectic mix of beautiful vintage, industrial and retro furniture, lighting and quirky finds from across the UK and Europe. If you love vintage, from original old and things made from reclaimed materials to new items in that style, you have found your one stop destination shop!
We are the largest vintage market style shop in Camberley, Surrey. There are always huge displays of dining tables, furniture and accessories for indoors and lots of planters, pots and one off finds for your garden too.
Where?
Positioned in an old department store in Camberley Surrey, we are near the border of Hampshire and Berkshire, (40 minutes from London). At Ark Vintage you will always find an ever changing, mix of vintage, industrial and retro discoveries for the home and garden. We guarantee great service from the multi award winning Ark team- winners of the Best Business in Camberley and Customer Service Awards.
Please note we are closed every Tuesday, click on the contact page for more information on opening hours and days.