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Delivery Returns

Vintage, Retro & Reclaimed Discoveries

Delivery.

Items with an immediate delivery cost listed for mainland UK are sent using trusted courier services. Local pick up option at checkout is if you can get to our shop to collect it.

If you are off the mainland UK or highlands and islands etc please contact for a price, we reserve the right to refund any orders in these areas without prior confirmation of postage costs.

Furniture and large items:

Furniture and large items and or those requiring installation will need contact from you giving us a post code so we can quote before purchase.

We can ship our vintage products to any UK address, using our furniture delivery company. They will take the item to the room of your choice and if its a table or cabinet that comes in multiple pieces assemble it in situ. Clearly we can quote for this. You are always welcome to arrange your own company, or hire a vehicle to collect items.

If postage is available you will be able to check out and pay, with the appropriate charges listed.

A guide for prices on medium size items, over 30KGs and more than circa 100x 60x70cm, that don’t require assembly, and if you can help the driver into your house, are as follows:

£60/70 to: the following post codes   AL  BR  CR  DA  EN  GU  HA  HP  IG  RH  RM  SL  SM  TW  UB  WD BN  CM  LU  ME  MK  OX  PO  RG  SG  SO  SS  TN

If you are within the M25 please contact us for a quote, we usually deliver here once every couple of weeks.

For large items and those requiring assembly by us will need to be quoted.

Most items on the web site are held in stock and are delivered within 14 working days. Other items may be made to order and take longer.  We will always keep you informed of lead times throughout the purchase process.All our artisan crafted tables can be taken apart to enable them to fit through most standard door openings. We will also discuss access and space requirements before we deliver.  We deliver on weekdays as a rule but can make weekend deliveries and will advise of any additional costs.

Get a quote

If you would like us to quote you on delivery for any item you see on the web site please call us, email us, or click on the contact button at the top of the page to fill out the contact form. Please provide us with your address, contact details and whether there are any access restrictions and we will call you back to discuss and quote a price.  Click here to go to our home page and browse products now.

Vintage delivery

Local deliveries sometimes done using our very own vintage van!

Ark Vintage

Vintage, Retro & Reclaimed

Discoveries

 

 

 

 

 

 

arkvintage has a huge and ever-changing array of vintage, antique, retro and quirky discoveries.

You can also follow our FB page here @arkvintagecamberley

We are proud of our award-winning customer service.

 

 

RETURNS POLICY

 

IN STORE PURCHASE:

If bought and viewed and or discounted in store, we reserve the right to refuse a return. In any event you must have a valid receipt.

If you would like to have a returns option please notify the staff member serving you at the point of sale.

This does not affect your Statutory Rights.

 

ONLINE PURCHASES:

Return postage is paid by the buyer.

Returns, your item must be unused and in the same condition that you received it and it must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Also, notification of your intent must be received within 7 days.

 

REFUNDS:

If you are approved for a refund, then it will be processed, once the item is received back at arkvintage, and a credit will automatically be applied to your credit card or original method of payment, within 7 days.

 

EXCHANGES: 

Most of our items are one offs or low quantity stock. If you want o exchange it for any reason, send us an email at shop@arkvintage.com

 

SHIPPING:

To return your product please email us at shop@arkvintage.com we will provide you return authorization with return address.

 

You will be responsible for paying for your own shipping costs for returning your item. In certain circumstances shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

When you are shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee the safe return of your purchase.

General Information.

You can also sign up to receive posts, by mail, containing news on sales and reductions. In addition, you will get first site of our discoveries that are arriving in the store. We always blog and post first before listing an item on the main site shop. The blog is definitely worth following. There are in house concessions renting space from us to sell their own stock. We find this brings diversity of stock which gives you more to choose from. Just recently Dove joined selling beautiful prints and limited-edition pictures, they also offer a framing service.

Welcome to Ark Vintage. The home to an eclectic mix of beautiful vintage, industrial and retro furniture, lighting and quirky finds from across the UK and Europe. If you love vintage, from original old and things made from reclaimed materials to new items in that style, you have found your one stop destination shop!

We are the largest vintage market style shop in Camberley, Surrey. There are always huge displays of dining tables, furniture and accessories for indoors and lots of planters, pots and one off finds for your garden too.

Where?

Positioned in an old department store in Camberley Surrey, we are near the border of Hampshire and Berkshire, (40 minutes from London). At Ark Vintage you will always find an ever changing, mix of vintage, industrial and retro discoveries for the home and garden. We guarantee great service from the multi award winning Ark team- winners of the Best Business in Camberley and Customer Service Awards.

Please note we are closed every Tuesday, click on the contact page for more information on opening hours and days.